Refund Policy

At Posters Monk, we strive to ensure that our customers are completely satisfied with their purchase. If for any reason you are not happy with your posters, we offer a straightforward refund policy to make the return process as easy as possible.

1. Returns

You have 30 days from the date of delivery to initiate a return. To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.

To start the return process, please contact our customer service team at postersmonk@gmail.com with your order number and details of the items you wish to return. Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.

If your return is approved, we will process your refund and credit it to your original method of payment within a certain number of days, depending on your payment provider.

Please note that the customer is responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

2. Refunds

Refunds are issued for the purchase price of the returned items, excluding any shipping and handling fees. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our part or a defective product.

3. Exchanges

If you would like to exchange your poster for a different design or size, please contact our customer service team at postersmonk@gmail.com to arrange the exchange. Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund for the returned item according to our refund policy.

4. Damaged or Defective Items

In the unlikely event that your posters arrive damaged or defective, please contact our customer service team immediately with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible, either by sending a replacement or issuing a refund.

5. Contact Us

If you have any questions about our refund policy, please contact us at postersmonk@gmail.com. Our customer service team is here to assist you and ensure your satisfaction with our products.