Shipping Policy
Our shipping policy ensures that your order is processed and delivered to you in a timely manner. We strive to provide a seamless shipping experience for our customers. Please read the following information to understand our shipping process and policies.
1. Processing Time
Once your order is placed, it will be processed within 1-3 business days. Please note that processing time does not include weekends or holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we always aim to fulfill orders as quickly as possible.
2. Shipping Methods
We offer various shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Please note that these shipping times are estimates and may vary depending on factors such as your location, carrier delays, and unforeseen circumstances.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost for your order during the checkout process before completing your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
5. International Shipping
We currently offer shipping within India, US, EU & UAE. For international orders, please note that they may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
6. Shipping Restrictions
Unfortunately, we are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote areas. If you have any concerns about shipping to your location, please contact our customer service team before placing your order.
7. Order Changes and Address Corrections
Once an order has been placed, we are unable to make changes to the shipping address or shipping method. Please double-check your shipping information before completing your purchase to ensure accurate delivery.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly to file a claim.
9. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at postersmonk@gmail.com. Our customer service team is here to assist you and ensure a smooth shipping experience.